G Adventures
ID | 2204
| Policy Definition | Yes | No | Additional Information |
|---|---|---|---|
| Does the transaction value that commissions are paid on include VAT? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | We fulfil all orders online. |
| Does the transaction value that commissions are paid on include credit card fees? | | | As part of our core value of 'Leading With Service, we do not charge credit card fees. |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? | |||
| Order cancelled | | | Ocassionally travellers hold space on a tour and then cancel. |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | As per the terms and conditions. |
| Duplicate order | | | Ocassionally we receive duplicate bookings. Commission cannot be awarded for sales that are processed via a travel partner such as STA Travel, Trailfinders, Flight Centre etc. |
| Item was out of stock | | | |
| Other | | |
