| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions |  |  | If an affiliate has breached our terms and conditions we withhold the right to decline commissions where a breach has taken place. Evidence of any breach will be provided. |
| Duplicate order | | | If a customer orders multiple times, then an affiliate will receive commission for all orders. However in the rare instances where a duplicate order is caused by a system error, commission for the duplicated orders will be declined with evidence provided. |
| Item was out of stock | | | |
| Other | | | |
