| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Commission is not paid on gift cards, gift vouchers, Pre-Loved items, VAT/sales tax, delivery charges, or other excluded categories notified in Awin or in writing.
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| For what reasons are commissions declined? |
| Order canceled | | | Commission may be declined or reversed.
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| Item was returned | | | Commission may be declined or reversed for returned or refunded items.
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| Customer failed credit check | | | |
| Breach of program terms | | | Commission may be declined, reversed, reduced or withheld. |
| Duplicate order | | | Duplicate transactions are not eligible for commission.
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| Item was out of stock | | | Commission may be declined where the order cannot be fulfilled.
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| Other | | | Commission may be declined for fraudulent, invalid, non-compliant or improperly tracked transactions, unauthorised voucher code use, or de-duplicated sales.
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