| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | This is a small, value-added service. Pay commission on this to incentivize affiliates to promote your gift options. |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled | | | If the customer cancels, you have no sale. Decline the commission. |
| Item was returned | | | If the product is returned for a refund, you lose the revenue. Decline the commission. |
| Customer failed credit check | | | If the payment fails (or payment is reversed), you have no revenue. Decline the commission. |
| Breach of program terms | | | Crucial for the PPC policy we just set! Decline commissions for any sales that result from prohibited activity (e.g., brand bidding). |
| Duplicate order | | | If the system accidentally tracked the same order twice, you only pay once. Decline the duplicate. |
| Item was out of stock | | | If you can't fulfill the order, the sale is lost. Decline the commission. |
| Other | | | Use this option to cover situations like fraud, chargebacks, or any other specific reason unique to your business where revenue is not actually collected. |
