| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | Commissions are declined when an order is canceled by the customer or the merchant before fulfillment, meaning the transaction did not result in a completed sale. |
| Item was returned | | | Commissions are declined when a booked service cannot be delivered due to issues such as the customer not being available, the location being unsuitable, or the service being refused on-site. |
| Customer failed credit check | | | Commissions are declined when an order cannot be processed due to the customer not passing the required credit checks, making the transaction ineligible for completion. |
| Breach of program terms | | | If an affiliate violates the program’s terms—such as using prohibited promotional methods or misrepresenting the brand—the commission associated with those transactions is declined. |
| Duplicate order | | | Commissions are declined when an order is identified as a duplicate, meaning it has been placed multiple times accidentally or through system error. |
| Item was out of stock | | | Commissions are declined when no service provider is available to accept or perform the booking, meaning the service cannot be delivered. |
| Other | | | |
