| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | The customer cancelled the order before it was processed or dispatched. No commission will be paid. |
| Item was returned | | | The product was returned by the customer, resulting in a full or partial refund. Commission is not paid on returned items. |
| Customer failed credit check | | | The customer did not pass the payment verification or credit check, and the order was not completed. |
| Breach of program terms | | | The transaction violated our affiliate program rules, such as unauthorized use of discount codes or prohibited promotion methods. |
| Duplicate order | | | The order was identified as a duplicate (e.g., same customer placed multiple identical orders). Only one commission is allowed. |
| Item was out of stock | | | The order could not be fulfilled due to lack of inventory. As the transaction was not completed, no commission is due. |
| Other | | | Other reasons not listed above, such as suspected fraud, internal staff purchases, or technical issues in tracking. Specific reasons will be provided if applicable. |
