| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | Existing customer product sales i.e. existing customers that purchase clear aligners and want to purchase retainers afterwards (different product than on our Shop page on the website) |
| For what reasons are commissions declined? |
| Order canceled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of program terms | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | Refunds for clear aligners, retainer and night guards within 60 days. All other items within 30 days. |
