| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Order was canceled by the customer or failed our internal fraud and security checks prior to shipping. No revenue was collected; therefore, no commission is due. |
| Item was returned | | | Commission is only payable on finalized sales. As the customer has returned some or all of their order within our 45-day validation window, the commission has been declined or adjusted accordingly. |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | Commission declined due to a violation of program terms, including but not limited to: unauthorized brand bidding on search engines, use of unauthorized voucher codes, or promotion via unapproved domains. |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | |
