| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | Commission will be declined if the customer cancels their order before dispatch. |
| Item was returned | | | Commission will be declined if the customer returns all or part of their order for a refund |
| Customer failed credit check | | | Commission will be declined if the order cannot be processed due to failed credit or fraud checks. |
| Breach of program terms | | | Commission will be declined if the affiliate is found to have breached programme terms, including PPC restrictions. |
| Duplicate order | | | Commission will be declined if the order is identified as a duplicate of a previous purchase. |
| Item was out of stock | | | Commission will be declined if the order cannot be fulfilled because the product was unavailable. |
| Other | | | Commission may be declined in exceptional circumstances not covered above. Decisions will be reviewed on a case-by-case basis. |
