These terms and conditions (together with the documents referred to herein) (the “Terms”) set out the terms on which DDM Health Ltd (“we”, “us”, “our”) will make our LowCarbProgram mobile application (the “App”) and/or our website at www.lowcarbprogram.com (the “Website”), and the associated LowCarbProgram services and content (collectively the “Services”), available to you (“you”, “your”).
INFORMATION ABOUT US
We are registered in England and Wales under company number 07975193 and our registered office is at Technology House, Sir William Lyons Road, University of Warwick Science Park, Coventry, CV4 7EZ. Our VAT number is GB134123652.
YOUR PRIVACY
We only use any personal data we collect through your use of the Services in the ways set out in our Privacy Policy.
Please be aware that whilst we take the measures set out in the Privacy Policy to keep your personal data secure, internet transmissions are never completely private or secure meaning messages or information you send using the Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
DISCLAIMER AND NON-RELIANCE
WARNING: THE SERVICES ARE NOT INTENDED TO REPLACE MEDICATION OR ADVICE FROM YOUR GP OR A HEALTHCARE PROFESSIONAL. YOU MUST CONTACT YOUR GP OR AN APPROPRIATE HEALTHCARE PROFESSIONAL BEFORE YOU EMBARK ON THE LOW CARB PROGRAM, AS YOU PROGRESS AND IF YOU ARE OTHERWISE CONCERNED ABOUT YOUR HEALTH. THE SERVICES ARE NOT AIMED AT PROVIDING SPECIFIC ADVICE TO ANY INDIVIDUAL.
THE SERVICES SHOULD NOT BE RELIED UPON BY YOU IN MAKING (OR REFRAINING FROM MAKING) ANY DECISIONS REGARDING YOUR HEALTH OR WELLBEING. YOU MUST CONSULT YOUR GP OR ANOTHER APPROPRIATE HEALTHCARE PROFESSIONAL BEFORE MAKING ANY CHANGE TO YOUR DIET OR MEDICATION OR REFRAINING FROM ANY COURSE OF ACTION OR TREATMENT ARISING OUT OF YOUR USE OF THE SERVICES. YOU MUST KEEP YOUR GP OR ANOTHER APPROPRIATE HEALTHCARE PROFESSIONAL UPDATED WITH YOUR PROGRESS FOLLOWING YOUR USE OF THE SERVICES. FAILURE TO DO SO COULD DAMAGE YOUR HEALTH.
Your medication requirements may be affected by adopting a lower carbohydrate diet. Effects of a lower carbohydrate diet can include reduced blood pressure, sodium deficiency and weight loss. You may also require more regular testing (such as HbA1c tests, blood pressure tests) as these can be used to check the efficacy (i.e. the effects) of a lower carbohydrate diet (and will also provide evidence of this lifestyle’s benefits), so please, speak to your doctor first.
You are responsible for your use of the Services and you must ensure that all information you submit to us is accurate, current and complete as this could affect the information and program which is recommended to you. We shall be entitled to rely on any information you submit to us via the Website and/or App.
The Services we provide to you, including any dietary recommendations, may be based on the information you submit to us including your medical history and other information about you weight, height, blood glucose, nutrition, and medication. No part of the Services is intended as healthcare advice or diagnosis. The Services are limited to providing you with general information in relation to diabetes (and related conditions), dietary recommendations and guidance on how to achieve a balanced and healthy lifestyle along with a facility to record your progress.
It is your responsibility to carry out your own independent investigation as to whether the LowCarbProgram or any of the Services meets your requirements and is suitable for your medical needs.
LIMITATIONS
Although we will make all reasonable efforts to ensure that information provided through the Services is as accurate and up to date as possible we do not make any representations, warranties or guarantees, whether express or implied, that information made available to you via the Services is accurate, complete or up to date and on this basis, we accept no liability for any loss or damage caused by inaccurate information. If you discover any inaccurate information on the Website or the App please let us know.
We do not warrant or make any commitment that the Services will always be available, uninterrupted or error free (from bugs or viruses or otherwise). We will not be liable to you if, for any reason, the Services are unavailable at any time or for any period. In addition, we will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, mobile device, computer programs, data or other proprietary material due to your use of Services or to your downloading of any content available via the Services, or on any website linked to it. You are responsible for configuring your information technology, computer programmes and mobile device in order to access the Services. You should use your own virus protection software.
Subject always to paragraphs 16.4 and 20, to the extent permitted by law, we:
- exclude all conditions, warranties, representations or other terms which may apply to the Services, whether express or implied; and
- exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in any way in connection with the use, inability to use or the results of use of the Services, any websites linked to the Services or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, mobile device, software, data or other property on account of your access to, use of, or browsing the Website or the App or your downloading of any materials made available via the Services or any websites linked to the Services.
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
CONTACT US
To contact us, please use this link.
