| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | All regrades (existing customer orders) or in contract changes which are applicable to existing customer SIMO orders. |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | existing customer |
