Does the transaction value that commissions are paid on include VAT / sales tax? | | | |
Does the transaction value that commissions are paid on include delivery charges? | | | |
Does the transaction value that commissions are paid on include credit card fees? | | | |
Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
Are commissions not paid out on some products or product categories? | | | Insurance, extras and add ons |
For what reasons are commissions declined? |
Order canceled | | | If the booking is not complete commission is not paid |
Item was returned | | | Not applicable to travel |
Customer failed credit check | | | If the booking is not complete commission is not paid |
Breach of program terms | | | See program terms |
Duplicate order | | | See program terms |
Item was out of stock | | | If the booking is not complete commission is not paid |
Other | | | Suspected fraudulent bookings are cancelled and can be reinstated via inquiry |