| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | N/A |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | If the order is duplicated and cancelled it would not be paid, if it was a repeat order it would be allowed. |
| Item was out of stock | | | Live stock system from warehouse to website to stop this issue. |
| Other | | | Transactions using a voucher code that was not communicated through the affiliate channel will be declined. |
