| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Commission is not paid on gift cards, store credit, staff or test orders, or any products/categories we mark as non‑commissionable in the program terms. |
| For what reasons are commissions declined? |
| Order canceled | | | |
| Item was returned | | | We operate a no‑returns policy. Commission is only declined where an item is refunded or reversed in exceptional cases. |
| Customer failed credit check | | | |
| Breach of program terms | | | |
| Duplicate order | | | |
| Item was out of stock | | | Commission is declined only if the order (or relevant item of the order) was never fulfilled and refunded. Shipping delays do not affect commission. |
| Other | | | Commission may be declined for self‑use or self‑purchase by the affiliate partner where this is not permitted. |
