| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Replacement filters, Subscriptions, Accessories, Non-system items |
| For what reasons are commissions declined? |
| Order canceled | | | Commissions are calculated on the net transaction value excluding taxes, shipping, and fees. Commissions apply to eligible water filtration systems only. Orders that are canceled, returned, or refunded are not commissionable. |
| Item was returned | | | Commissions are calculated on the net transaction value excluding taxes, shipping, and fees. Commissions apply to eligible water filtration systems only. Orders that are canceled, returned, or refunded are not commissionable. |
| Customer failed credit check | | | |
| Breach of program terms | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | Other includes fraud prevention, pricing errors, or transactions deemed invalid after review. |
