Does the transaction value that commissions are paid on include VAT / sales tax? | | | |
Does the transaction value that commissions are paid on include delivery charges? | | | |
Does the transaction value that commissions are paid on include credit card fees? | | | |
Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
Are commissions not paid out on some products or product categories? | | | |
What reasons are commissions declined? |
Order cancelled | | | Following the cancellation of an order, the commissions will also be declined. |
Item was returned | | | If any or all of the order is returned, the final value will be adjusted accordingly. Please be aware that this may result in the total commission value being declined. |
Customer failed credit check | | | If a customer failed a credit check or payment verification, all respective commissions will be declined. |
Breach of programme terms and conditions | | | If an affiliate publisher is found to have breached the terms and conditions set in affiliate window, all commissions in breach will be declined. Repeat breaches may result in termination from the Office Monster affiliate programme. |
Duplicate order | | | Where duplicated orders are identified, one of the commissions will be declined. As we are tracking all order ID's we will be able to identify a duplicated order compared to multiple orders. |
Item was out of stock | | | Where items are out of stock, we will not pay commissions. |
Other | | | |