| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | Commission will not be paid if the order is not successfully installed |
| Item was returned | | | Commission will not be paid if the order is not successfully installed |
| Customer failed credit check | | | Commission will not be paid if the order is declined due to a failed credit check |
| Breach of programme terms and conditions | | | Commission will not be paid if the terms of this agreement have been breached |
| Duplicate order | | | Commission will not be paid if the order is a duplicate |
| Item was out of stock | | | |
| Other | | | Commission will be paid to the publisher once the customer has paid their first direct debit payment after installation to Cuckoo. |
