| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  |
Non-commissionable items include gift cards, replacement parts, and bulk or corporate orders. |
| What reasons are commissions declined? |
| Order cancelled | | |
Commissions are declined if an order is canceled before dispatch or refunded in full. |
| Item was returned | | |
If a customer returns an item within the return window, the associated commission is voided. |
| Customer failed credit check | | |
Orders declined due to failed payment authorization or credit verification are not commissionable. |
| Breach of programme terms and conditions | | | Any activity violating Desktronic’s affiliate terms (e.g., brand bidding, coupon misuse) will result in declined commissions. |
| Duplicate order | | | Any activity violating Desktronic’s affiliate terms (e.g., brand bidding, coupon misuse) will result in declined commissions. |
| Item was out of stock | | |
Orders canceled due to stock shortages are not eligible for commission. |
| Other | | |
Fraudulent, self-referred, or customer service replacement orders are excluded. |
