| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | The transaction value includes VAT, as the commission is based on the total sale amount. |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | Commissions will not be paid on cancelled orders, as no sale was completed. |
| Item was returned | | | If a product is returned by the customer, the commission will be voided. |
| Customer failed credit check | | | Commissions will be rejected if there is an error in verifying the customer’s payment information. |
| Breach of programme terms and conditions | | | Commissions will be withheld if the affiliate violates the program’s terms and conditions. |
| Duplicate order | | | Commissions will be denied for duplicate orders to prevent fraud or overpayment. |
| Item was out of stock | | | If the product was out of stock and no purchase was finalized, the commission will not be paid. |
| Other | | | Any other cases, such as fraudulent activities or system errors, will result in commission rejection. |
