• Standard Validation Window: All transactions are held in a pending validation status for 30 days from the date of the confirmed order to allow for return and cancellation resolution before commissions are approved.
• Return & Cancellation Policy: Commissions will not be paid on orders that are cancelled, returned, or subject to banking chargebacks. Eligible returns are limited to defective or incorrectly fulfilled orders reported within 48 hours of confirmed delivery.
• Guaranteed Product Categories (Non-Reversible): Commissions on transactions involving Final Sale items (products discounted at 40% or above at checkout), earrings, personalised items, and apparel are fully non-reversible once approved, as these categories are strictly non-returnable and non-exchangeable under brand policy.
