About HEA
We help keep homes running - whatever goes wrong.
Our home emergency cover takes the stress out of unexpected breakdowns, from boilers and heating to plumbing and drainage. It’s simple, reliable protection for the things standard home insurance doesn’t cover.
When something goes wrong, help is never far away. With a nationwide network of trusted engineers - including Gas Safe registered specialists, plumbers, electricians and more - we’re ready to respond 24/7, 365 days a year.
We’re proud to offer a strong alternative to larger providers like British Gas and Corgi - combining competitive pricing with fast, dependable service.
We also provide appliance cover for over 30 everyday essentials. From washing machines and fridge freezers to air fryers, vacuum cleaners and coffee machines - we help customers avoid the cost and hassle when things break down. With up to £15,000 of cover across appliances, it’s protection people can rely on.
Our Cover
Home Emergency Cover includes:
- Boiler and central heating
- Plumbing and drainage
- Complete cover (including utilities and home security)
- Optional annual boiler service
What customers can expect:
- Flexible cover limits and excess options
- Access to a UK-wide network of qualified engineers
- 24/7 emergency claims support
Important to know:
- Homeowners only (no landlord cover)
- Boilers must be under 15 years old
- No cover for park homes, mobile homes or caravans
Appliance Cover
Cover for the appliances customers rely on every day.
From kitchen essentials to household favourites, we protect against breakdowns and accidental damage - helping customers get back up and running quickly.
Appliances covered include:
- Fridge freezers
- Washing machines
- Ovens, hobs and cookers
- Tumble dryers
- Dishwashers
- Microwaves, extractors and more
What’s included:
- Up to £15,000 cover across appliances
- Choice of excess
- Accidental damage protection
- Mechanical and electrical breakdown cover
- 24/7 online claims
Important to know:
- Policy holder must own the appliances covered
- Appliances must be under 10 years old
Why Partner With Us
- Competitive, high-converting offers
- Nationwide engineer network with fast response times
- Simple, flexible products customers understand
- Real value for your audience
Compliance & Commission
Home Emergency Assist is an Appointed Representative of Insure Group Limited, authorised and regulated by the Financial Conduct Authority (FCA).
- 14-day cooling-off period on all products
- Commission validated after 3 months (new customers only, defined as someone who has not held a HEA plan in the last 12 months)
- Earn up to 30% commission per sale
