Plusnet is a friendly, no-nonsense, award-winning communications provider. We were born back in 1997 with a simple belief - everyone deserves to pay a fair price and still get great customer service. We’re proud to offer the highest standard of care to our customers, along with great value broadband.
We go the extra mile to make sure our customers are satisfied; not only with the price they're paying, but with the service they're receiving. We put a lot of effort into our customer service, maybe that's why our customers are more satisfied than those of Sky, Virgin and TalkTalk.
We're proud to have lots of happy customers, and getting awards to recognise it is the cherry on the cake!
Over the years we've received plenty of praise for our customer-focused approach. Recent awards include
Broadband Provider of the Year (Large) Winner- Uswitch Broadband Awards 2023
Gold Award Most Reliable Provider - Choose Broadband Awards 2023
Best Provider & Best Value Provider - Broadband Genie Awards 2023
Overall Winner - Best Broadband 2022 - ExpertReviews
Uswitch Broadband Provider of the Year - Uswitch Awards 2021
Our customer support centres are based here in the UK, open 365 days a year and are free to call. We think it's only fair to talk openly and honestly with our customers. We help fix problems and talk about pretty much anything related to broadband over on our Community site, blogs and forums. Our customers also get generous rewards for telling their friends about us, and existing customers have access to exclusive Plusnet Perks.
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£25 broadband only
£35 broadband and homephone bundle
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