Our Business
We invest in physical, technological, and people infrastructures, to ensure we continue to deliver for all our stakeholders and to prosper in a challenging market.
Our vision: To lead the way in creating responsible delivery experiences for everyone, everywhere.
Our mission: To offer the most convenient way to send, receive and return parcels without costing the earth.
Our business model: Designed with flexibility and scale in mind to meet the pace of change demanded by our clients and the market.
In 2022 we successfully rebranded from Hermes to Evri and refreshed the core values that guide our actions and activities:
- Do the right thing
- For our people, for our communities, for our planet.
- Be dynamic
- Dare to be different, seize opportunities, own it.
- Celebrate cost leadership
- Spend like it's your own, know your numbers, invest in our future.
- Deliver for customers
- Understand our customers, go the extra mile, care for every parcel.
Over the last five years, we have tripled the size of the business and we are looking to double the size of the company again over the next five years as we continue to outperform the wider delivery market. Key areas of growth include international, fulfilment, out of home and returns.
