| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Any order containing a SKU beginning with “WC” is excluded. These SKUs indicate recurring Wine Club shipments placed through our customization tool and are non-commissionable. |
| For what reasons are commissions declined? |
| Order canceled | | | Commission will be reversed if the customer cancels their order prior to shipment. |
| Item was returned | | | Commission will be reversed if an order is returned within our standard return/refund policy (e.g., damaged in transit). |
| Customer failed credit check | | | |
| Breach of program terms | | | Commission may be reversed if a publisher is found in violation of our Affiliate Program Terms (e.g., unauthorized coupon use, marketing to restricted audiences, or non-compliant alcohol advertising practices). |
| Duplicate order | | | Only the first valid order will be commissionable. Any accidental duplicate transactions will be voided. |
| Item was out of stock | | | Commission may be reversed if an order cannot be fulfilled due to inventory availability. |
| Other | | | Orders placed through our Wine Club customization tool (including member add-ons) and staff test orders are excluded. These are recurring or internal orders and not eligible for commission. |
