| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | Customers are not charged a fee for using a credit card when they shop at Novatech |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | It will include all services, but Novatech do not offer a gift wrapping service |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | IF the order was already approved as a tradedoubler transaction and if has a sales advisor rep code against it which means they placed the order, then it will be declined. |
| Item was out of stock | | | |
| Other | | | |
