| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| For what reasons are commissions declined? |
| Order canceled |  |  | Orders cancelled before fulfillment do not retain commision |
| Item was returned |  |  | |
| Customer failed credit check |  |  | If customer payment does not go through, no commission is paid |
| Breach of program terms |  |  | If a Wholesale account orders, no commission will be paid - they are an account holder with our business and are ineligible for attribution in Awin |
| Duplicate order |  |  | If for any reason a duplicate order comes through (which will be cancelled), no commision will be paid on the 2nd order |
| Item was out of stock |  |  | |
| Other |  |  | |