| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | No commission is paid for orders cancelled by the customer before dispatch.
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| Item was returned | | | Commission is declined if the customer returns the item and receives a refund.
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| Customer failed credit check | | | If the payment fails due to an invalid or declined credit card, no commission is payable.
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| Breach of program terms | | | If the publisher violates program terms (e.g. brand bidding, unauthorized code use), the commission will be voided.
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| Duplicate order | | | Duplicate or test transactions will be flagged and excluded from commission payments.
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| Item was out of stock | | | If the order cannot be fulfilled due to stock unavailability and is cancelled, commission will not be paid.
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| Other | | | fraudulent activity, system error, or chargeback. |
