| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Commissions are only paid on devices, namely Pure Fit, Pure Adapt, Pure Mini Lite, Pure Mini & Bare Plus.
Commissions are not paid on standalone sales of accessories or replacement/spare parts. |
| For what reasons are commissions declined? |
| Order canceled | | |
Commissions will only be paid on confirmed orders where payment has been accepted, order has been shipped to the consumer and the consumer has not returned the item within 100 days as per the SmoothSkin 100 Day Money Back Guarantee proposition. |
| Item was returned | | | Commissions will only be paid on confirmed orders where payment has been accepted, order has been shipped to the consumer and the consumer has not returned the item within 100 days as per the SmoothSkin 100 Day Money Back Guarantee proposition. |
| Customer failed credit check | | | Commissions will only be paid on confirmed orders where payment has been accepted, order has been shipped to the consumer and the consumer has not returned the item within 100 days as per the SmoothSkin 100 Day Money Back Guarantee proposition. |
| Breach of program terms | | | Commissions will only be paid on confirmed orders where payment has been accepted, order has been shipped to the consumer and the consumer has not returned the item within 100 days as per the SmoothSkin 100 Day Money Back Guarantee proposition. |
| Duplicate order | | | Commissions will only be paid on confirmed orders where payment has been accepted, order has been shipped to the consumer and the consumer has not returned the item within 100 days as per the SmoothSkin 100 Day Money Back Guarantee proposition. |
| Item was out of stock | | | Commissions will only be paid on confirmed orders where payment has been accepted, order has been shipped to the consumer and the consumer has not returned the item within 100 days as per the SmoothSkin 100 Day Money Back Guarantee proposition. |
| Other | | | |
