| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | Commissions are only paid out for valid room bookings. Other services such as restaurant dining and meeting room bookings are not covered in the affiliate programme. |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | Please see full Ts and Cs for more details. |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | If the customer was a no-show and did not turn up for their stay at the hotel. |
