You can read our full terms here - https://www.genus.gs/pages/terms-conditions
This is an overview of the full terms:
Terms & Conditions
Privacy & Policies Please review our Privacy Policy and Acceptable Use Policy. Special offers' terms are detailed in our Ordering and Payment section.
Website Use By using www.genus.gs, you comply with our terms, whether as a guest or registered user. Use of our site indicates acceptance of these terms; if not, please refrain from use. For purchases, these terms bind you upon ordering. We suggest printing a copy for reference.
Access Our site access is temporary. We may modify or withdraw services without notice and aren't liable for availability issues. We may limit access to certain areas or the entire site, especially for registered users. Keep your user ID, password, and other security details confidential. We can disable your access if terms are violated. Ensure you and others using your internet connection are aware of and comply with our terms.
Intellectual Property We own or license all intellectual property on our site. Copyright laws protect these rights globally. You may use site materials for personal reference and inform others within your organization. Do not use any content commercially without our permission. Unauthorized use terminates your right to our site.
Information Reliance We are not liable for reliance on information on our site. We aim for accuracy but reserve the right to modify details without notice. No part of this site may be reproduced without permission.
Purchasing & Contract Formation Orders are offers to buy, subject to our acceptance. We confirm acceptance by dispatch email. We may not accept orders due to typographical errors or incorrect customer information.
Consumer Rights As a consumer, you can cancel within seven working days of receipt for a full refund, provided you return the product at your cost in unused condition.
Availability & Delivery Items are subject to availability. We aim for prompt dispatch but contact us if an item is needed urgently. Verify payment and billing information to avoid delays. Delivery times will be confirmed in the Dispatch Confirmation.
Risk & Title Risk transfers upon delivery. Ownership passes once we receive full payment, including delivery charges.
Price & Payment Prices on our site may change but not affect confirmed orders. We accept various credit/debit cards and PayPal. Prices exclude delivery costs and potential import duties.
Refunds & Returns We offer a 30-day satisfaction guarantee. Return undamaged, unused items with proof of purchase for a refund. Return shipping costs are your responsibility, except for faulty items.
Liability We limit our liability to the purchase price of the product. We do not limit liability for personal injury, fraud, or other areas where it would be unlawful to do so.
Import Duty You're responsible for import duties and taxes for orders outside the UK. Comply with all laws of the destination country.
Communications We communicate electronically, mainly via email. Ensure your email is correct when ordering. Electronic communications satisfy legal requirements.
Notices Send notices to us at info@genus.gs. We may notify you via the contact details you provide.
Rights & Obligations Contracts are binding on you and us. You may not transfer your rights without our consent. We may transfer our rights without affecting the contract.
Force Majeure We're not liable for delays caused by events beyond our reasonable control.
Waiver & Severability Failure to enforce our rights doesn't waive them. If any term is invalid, other terms remain effective.
Amendments We may amend terms to reflect changes in our business or legal requirements. You're subject to policies and terms in force at the time of ordering unless a change is required by law.
Governing Law Contracts are governed by English law, with English and Welsh courts having jurisdiction.
