Terms and conditions
Please read these terms and conditions carefully. In consideration of becoming a member of Post Office Limited’s (“POL”) affiliate program (the “Program”), you agree to adhere to these terms and conditions and linked documents. Failure to comply with these terms and conditions may result in your immediate removal from the Program. Unless you agree to these terms and conditions, please do not become a member of the Program.
Your website shall not contain:
· Any false, inaccurate, libellous, misleading or disparaging representations or statements regarding POL, its partners, the providers of any of its products or any of POL’s products; or
· Any negligent, unlawful, harassing, libellous or otherwise objectionable or illegal content or content that infringes the rights of any other person.
You shall remove from your website any materials or copy on POL’s request.
Post Office Keyword Policy (paid and natural search)
Whilst we encourage affiliates to bid on generic terms within all search engines, we are very protective of our brand. You must not, therefore, engage in any sponsored search activity that involves bidding on any electronic search engine in respect of the search words “Post Office”, any search word or phrase containing the words “Post Office” and/or any search word or phrase that contains, is a derivative, shortening or misspelling of, and/or directly relates to any brand names of POL or any other website owned or administered by POL. This includes search engines such as Yahoo (YSM), MSN (aka Bing), Google, and other paid for listings or pay per click providers.
The only exception to this is when an affiliate is expressly and specifically authorised, with a formal contract in place, to carry out this activity by POL
You must not link directly to www.postoffice.co.uk or apply re-directs for any products offered via the Affiliate Network from any paid (own generic ads) or natural search listings. All links must clearly identify the affiliate relationship by landing the consumer on the affiliate site prior to clicking through to the Post Office site.
You may not send emails or produce any other marketing material that reference any POL products without the prior written consent of both POL and Affiliate Window. We will not pay commission for any sales/leads generated by these alternative means and any affiliates found to be in breach of this will be subject to removal from the programme. If you are interested in being an email affiliate for POL, please let us know and we will be happy to provide further information.
Reward, incentive and cashback
POL is currently running a restricted policy on the use of Reward, incentive and cashback sites (sites whereby the consumer is incentivised to apply for a product in return for cash, member points or other tangible items) If you are a Reward, incentive or cashback site and wish to join the Program, please contact Affiliate Window to discuss your site and intentions. All applications will be considered on an individual basis.
Graphical elements and copy
You must use the graphical elements and text links provided by Affiliate Window and must not create any of your own links or copy. If you require any custom links or copy, please contact Affiliate Window who will be glad to pass on your request.
In addition, you must only use the most recent POL creative and copy supplied by the network. This ensures, amongst other things, that the products you are promoting are current and that the tracking links are up to date and fully functioning. This will also ensure that copy (text) and creative (Images. Logos or banners) relating to financial services products (such as insurance, lending and savings) are compliant with Financial Services Authority regulations and other relevant associations. Affiliates must therefore ensure that all POL creative and copy supplied through the network portal as may be updated from time to time and used on their site complies with the network portal. Any updates to the creative and copy on the network portal will be displayed within 24 hours on the affiliate site.
Audits will be undertaken on a regular basis to ensure affiliates are displaying the correct version, content and imagery at all times. In the event that any affiliate site has been identified as not displaying the correct information or to not be complying with the network portal will be a serious breach of these terms and conditions.
Affiliates must dynamically link creative from the network to ensure it is always the latest version. Please contact us immediately if for any reason you feel you cannot work with dynamic links. Any affiliates found to be hard-coding links or creative will be subject to their account being paused pending a full audit.
If you are a sub-postmaster, please ensure you are aware of your contractual obligations with regards to POL IP rights before activating content/links. If you are unsure please contact.
Financial lead brokers
A financial lead broker is an affiliate who buys leads from other individuals or collects data on users and puts the leads through his own affiliate link. You may not act as a financial lead broker on the Program without the prior written consent of Affiliate Window and POL
You warrant and undertake that you have and will maintain while you are a member of the Program all licences, permits and authorisations necessary to be a member of the Program.
Consequences of breach
Without prejudice to any rights Affiliate Window may have and action it may take against you, if you breach these terms and conditions:
· POL may cancel your membership of the Program;
· you will cease to be entitled to receive commissions in respect of POL products; and
· you will be required to pay back any commissions in respect of POL products paid to you following your breach of these terms and conditions.
Affiliates that are removed from the programme following a breach of these terms and conditions will not be able to reappear on the programme without explicit authorisation from Post Office.
POL may terminate your membership of the Program at any time and without notice. If POL cancels your membership you must immediately remove from your website:
· any references to POL;
· any creative or copy referring to POL; and
· any links to the POL website.
Commissions in respect of POL products will cease to be payable to you following notice of termination. You must repay any such commissions which you receive following notice of termination.
Law and jurisdiction
These terms and conditionsare governed by and must be construed in accordance with, English law. You and POL agree that the courts of England will have exclusive jurisdiction to settle any claim, dispute or matter of difference which may arise out of, or in connection with, these terms and conditions.
If you have any questions regarding the Program, please contact Affiliate Window who will be happy to help.