| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled |  |  | If order is not successfully installed, commission will not be paid |
| Item was returned | | | If order is cancelled within cooling off period after installation, commission will not be paid |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | Commission will not be paid if there has been a beach of terms |
| Duplicate order | | | Commission will not be paid for duplicate orders |
| Item was out of stock | | | |
| Other | | | |
