| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | If the purchase is canceled before payment fully processes or very shortly after, within a defined cooling-off/refund period if applicable |
| Item was returned | | | This applies to subscription refunds processed within the stated refund policy window and the Awin validation period |
| Customer failed credit check | | | Includes payment failures, declined cards, or chargebacks initiated by the customer |
| Breach of program terms | | | In cases where enforcing PPC rules, disallowed promotional methods, non-disclosure, etc., as outlined in the Program Terms |
| Duplicate order | | | Only one commission is paid per unique customer transaction, even if tracked multiple times |
| Item was out of stock | | | |
| Other | | | Includes chargebacks occurring after initial validation, suspected fraudulent activity or sign-ups, self-referrals made by the affiliate, test transactions, or transactions identified as non-genuine or violating specific promotional guidelines. |
