Lights4living terms and conditions
Please note that failure to comply with these terms and conditions could result in your relationship being terminated and any commission earning being reversed.
In applying for the Lights4living programme you, the affiliate are agreeing to the terms and conditions as follows:
Display URLs
All clicks must first land on the affiliates site, and the user must click from the affiliates site to www.lights4living.com. No direct linking is allowed.
Domain Restrictions
Affiliates may not use any domain owned by Lights4living.com for search engine linking. This includes but is not limited to www.lights4living.com and www.lights4living.co.uk
Paid Search Policy
Lights4living affiliates are NOT permitted to use or bid on any Lights4living brand terms which include incorrect spellings or other variants on all search engines, directories or any other online database.
To ensure you do not appear on these terms, you are required to assign negative brand match to all Lights4living brand terms.
Overbidding the official Lights4living advert is strictly forbidden on all search engines. Lights4living affiliates are not permitted to bid on competitor terms to drive traffic to www.lights4living.com.
Any affiliates found contravening these terms will face immediate suspension and their orders will be declined.
Discount Code / Voucher Codes
- Sales using a voucher code commission is set at 2%
- Voucher codes will be sent to promote the site as a whole or specific catagories of products for a limited time period
- A valid discount code is one that has been legitimately issued by a merchant for online use. This code will have an activation activation date and where necessary a deactivation date.
- Voucher code sites must contain clear categorization and separation between offers / sales and discount codes.
- Any discount codes promoted must be provided through the Lights4living affiliate programme and available on the Affiliate Window Interface.
- Any vouchers that are not AW ones will not be valid and commisssions will be declined if these are used.
- We sometimes work exclusively with specific affiliate targeted voucher codes to maximise exposure opportuntites. In these situations (where a voucher code is exclusive), we reserve the right to decline any transactions that have been made on other sites other than the one that it has been agreed for.
Affiliates found to be displaying unauthorized voucher codes may face suspension from the lights4living affiliate programme.
Cancelled Orders and commission validations
Any orders that are cancelled will result in non payment of commission
Most products take 2 - 7 days to deliver and we have a 14 day refund policy.
Validation will occur within 28 days after the order has been placed wherever possible.
A small number of products have a longer lead time as they are hand made. In these exceptional cases, validation will occur 18 days after delivery in case of returns.
Commission Exclusions
The commission does not include delivery charges and VAT and is on the net sale amount
If you have any queries regarding the status of a commission, please contact Affiliatewindow@lights4living.com
Creative
Affiliates may not alter any of the creative or text links available through the Affiliate Window interface. In order to prevent out of date content, affiliates may not hardcode the creative into their sites. If your site requires banners that are hardcoded, please contact the account management team to obtain permission before putting this in place.
Anyone found infringing these terms will receive a warning and have commissions reversed. We reserve the right to withhold commission during this time. Continuous infringement of these terms will result in suspension. For the avoidance of doubt, we reserve our right to terminate any affiliates by 7 days prior written notice.
