| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | we have a very customer-focused cancellation policy, so it's not uncommon for customers to cancel reservations up to the last minute. |
| Item was returned | | | this is not applicable for us, but it would be similar to a refund applied for a unique (and justified) reason |
| Customer failed credit check | | | |
| Breach of program terms | | | |
| Duplicate order | | | customer can cancel an order in this case. |
| Item was out of stock | | | not applicable in our case. |
| Other | | | sometimes partial refunds are applied due to issues during the customer's parking experience (car suffered damage, airport shuttle is not working as promised, etc.) |
