Publisher Types
Box Broadband allows the below promotional types of affiliates on the programme:
- Cashback
- Community
- Content
- Discount Code
- Email
- Loyalty
Sites with the below content are not allowed:
Adult sites, gambling sites, sites which promote violence or unseemly behaviour. Any sites not appropriate to our brand.
The Box Broadband affiliate programme is only open to affiliates who manage advertising and websites online. Box Broadband do not accept any direct selling of their products including cold calling or door to door sales by affiliates. Publishers selling over the telephone is not permitted. Any publisher found engaging in this activity will be immediately removed from the programme and their commissions will be declined. If you require clarity on your promotional methods please contact the awin team.
Subnetworks
- If you operate a subnetwork through your publisher account you must inform the Box Broadband affiliate team and provide a list of all URLs promoting Box Broadband. Box Broadband reserves the right to decline individual URLs if not deemed editorially appropriate.
- Any URL providing more than 5% of your sales volume should be tracked into a secondary PID for legal and audit purposes unless agreed otherwise in writing with Box Broadband.
- Any URL which joins a subnetwork will join on the Standard Awin Programme rates unless agreed otherwise in writing with Box Broadband.
- Failure to adhere to these conditions may result in immediate removal from the Box Broadband programme of either the URL and / or where necessary, the subnetwork.
Validation
- Box Broadband do not commission on existing customer sales.
- Commission is only paid for new customer transactions completed online.
- Commission will not be paid if a customer completes a purchase over the telephone.
- Commission is only payable once the customer has been activated on the Box Broadband network and completed their cooling off period.
Voucher Code Policy
Affiliates are only permitted to use voucher codes that are specifically assigned to them, unless a public discount code has been issued across the programme. If a voucher code has been supplied to a specific affiliate, any sales attributed to another affiliate using this voucher code may not be approved and commission will therefore be withheld. Commission will not be paid on sales where a code has been used that was not directly supplied to affiliates.
Cashback Payout policy
- Cashback is only paid for new customer transactions completed online.
- Cashback will not be paid if a customer completes a purchase over the telephone.
- Cashback will not be paid in conjunction with any other offer, voucher or discount code unless listed on the publisher's merchant page.
- Using a promotional/voucher code not posted and approved by Box Broadband & awin.
- Cashback is only payable once the customer has been activated on the Box Broadband network and completed their cooling off period.
- Customers who cancel their contract during their cooling off period are not eligible for cashback.
Disputed transactions
Box Broadband will investigate disputed transactions within 75 days from submission.
PPC Guidelines
- No broad match modifier of Box Broadband brand searches containing synonyms or other variations of the Box Broadband brand terms shall be used without consent of Box Broadband.
- Box Broadband requests all affiliates to negative match Box Broadband brand keywords
- Commission on all sales will be set to zero for the duration of the brand bidding
- Misspellings will still be considered brand bidding
- Affiliates must not use the Box Broadband brand or any derivatives within the URL unless agreed with Box Broadband Limited.
