| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| For what reasons are commissions declined? |
| Order canceled |  |  | If a Booking isn't able to be confirmed or conducted i.e. weather unfavourable, availability, |
| Item was returned |  |  | Service was not able to be delivered on the date / time. |
| Customer failed credit check |  |  | Form of Payment declined and wasn't able to be rectified. |
| Breach of program terms |  |  | |
| Duplicate order |  |  | |
| Item was out of stock |  |  | No available inventory to fulfil based on the date/time requested by the customer. |
| Other |  |  | Discontinued service. |