Arella Beauty is a trading name of Zoetry Ltd, registered company number 11667036.
By purchasing goods and products on the www.arella-beauty.co.uk website, you agree that any transaction is governed by these terms & conditions. We strongly recommend that you read them thoroughly and ensure that you understand them before making a purchase.
You must be at least 18 years of age and capable of accepting delivery within the United Kingdom in order to purchase goods and/or products via this website.
1.) Description of Goods
The images, specifications, descriptions and advertising on this website are aimed at providing a reasonably accurate representation of the goods offered for sale. We make every possible effort to ensure that product descriptions, images and information are accurate.
2.) Timescales & Delivery
We cannot reimburse you for costs incurred owing to delays caused by late delivery or goods that are damaged in transit. The responsibility for the timely ordering of goods and the carrying out of checks to ensure said goods are undamaged and free from visual defects before installation rests entirely with you.
We aim to ship items within 1-2 working days of receiving your order.
All products are subject to availability and there are instances where delays in delivery are simply beyond our control. We cannot be held liable for the consequences – financial or otherwise – of late deliveries.
See our Delivery & Returns for full details.
3.) Payment & Price
We are within our rights to make changes to prices that reflect increases in our suppliers’ prices, the costs of materials, costs of shipping, the imposition of taxes, levies or duties on goods, or if, because of an error or omission, the price for the goods published on our website is incorrect. In all instances, goods must be paid for upon completion of the ordering process and all funds must be cleared before shipping.
We accept most major credit and debit cards including Visa and Mastercard. Alternative forms of payment.
4.) Returns Policy
Due to the nature of Arella Beauty products (comestible) 'All Sales Are Final’. Once your purchase has been processed and dispatched they are no longer eligible for return.
There are certain circumstances under which we may not be able to cancel orders or accept returns. For example, if a product has been opened, used, or no longer in its original packaging, among others.
We are within our rights to decline cancellation of products or to levy a restocking fee equivalent to but no greater than the costs we incur owing to the cancellation or refund.
Damaged Goods
Arella Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
See our Delivery & Returns for full details.
5.) Warranties & Liability
We warrant to you that all goods purchased from Arella Beauty will be of suitable quality and fit for the purpose for which they have been designed and manufactured.
In the unlikely event that we breach these terms and conditions, our liability for any losses you may suffer as a result are limited to the purchase price of the product(s) and any other cost(s) that could be considered a foreseeable consequence of the breach.
Losses are considered foreseeable where they could be realistically and reasonably be anticipated by you and/or us at the time we accepted your order. This is no way limits our liability for death or personal injury.
We cannot accept responsibility for the following losses where they are suffered by you in relation to your relationship with a business:
a.) Loss of business, revenues, profit, contracts, anticipated savings, data, management or office time.
These conditions do not affect your statutory rights.
