T&CS:
Before applying to be an affiliate of Harbour Lifestyle:
We manually approve all applications, so please ensure you have a completed your AWIN profile before applying. We will only approve applications with live URLs - Please do not apply before your site has gone live.
Harbour Lifestyle Affiliate Programme Terms & Conditions
As an affiliate and by applying, you are agreeing to adhere to the following terms and conditions. Any breach of our terms and conditions may result in exclusion from the Harbour Lifestyle affiliate programme and reversal of commissions if deemed appropriate at our discretion.
If you would like to discuss any of the terms and conditions further please feel free to contact Joel Garthwaite via the programme contact directory.
Brand Restrictions
Affiliates must be responsible in their promotion of the Harbour Lifestyle and avoid any use which may be interpreted as "spamming" or misrepresenting or bringing disrepute to our company, trading name(s), brand name(s) or the company trading name(s), brand name(s) or our suppliers.
As a leading premium lifestyle brand Harbour Lifestyle portray an aspirational image and we ask that all Affiliate content is created with this in mind.
Our marketing team may be able to provide additional content if required.
Paid Search Policy
Affiliates are required to refrain from registering, appearing or bidding on our pure brand terms, combined brand and generic terms or misspellings, on all search engines (including Google, Yahoo, Bing and MSN) or like services.
These terms include, but are not limited to:
- “Harbour”
- “Harbour Lifestyle”
- “Harbour Outdoor Furniture”
- “Harbour Furniture”
Use of the domain harbourlifestyle.co.uk .com / .org etc variations are strictly forbidden within the copy of any form of advertisement that includes a displayed link this could be PPC campaigns, social media campaigns, video marketing or more including the display URL.
Domain Restrictions
Affiliates are not permitted to create or register URLs with Harbour LIfestyle's trademarked terms or any misspellings or reformulations contained in their domain.
Any affiliate purchasing such domain names for such purposes will be immediately and permanently removed from the programme and any commissions due will be reversed.
We reserve all rights to reclaim any such domain names that are registered by an affiliate back from the registrant. You consent to this by agreeing to these terms and conditions. Brand terms may, however, be contained within the subdomain e.g:
- www.harbourlifestyleoffers.com - Not allowed
- www.harbouroffers.com - Not allowed
- www.offers.com/harbourlifestyle - Allowed
Affiliates are strictly prohibited from including the Harbour Lifestyle website or other websites owned by Harbour Lifestyle into frames or use masked URLs.
Voucher Code Use
All discount/voucher code use must comply with the official IAB guidelines, which can be found here:
https://www.iabuk.com/sites/default/files/IAB%20Voucher%20Code%20of%20Conduct%20V3.0%20June%202013_0.pdf
In addition to the IAB guidelines, the following terms apply to the Harbour Lifestyle affiliate programme:
- Any Harbour Lifestyle Living discount/voucher codes promoted must be provided by authorised representatives of Harbour Lifestyle affiliate programme.
- Any Harbour Lifestyle discount/voucher codes will have an activation date and an expiration date.
- Affiliates are not allowed to display discount/voucher codes that were intended for use in other channels or for other online affiliates.
- Affiliates are not allowed to display fictional/invented discount/voucher codes on their site(s).
- Affiliates found to be using unauthorised discount/voucher codes face immediate suspension from the programme. We will withhold payments of commissions if non-authorised voucher codes are used in an affiliate sale.
Cancelled Orders and Commission Validations
Any cancelled or non-collected orders will be invalidated within a 4 week period and will result in non-payment of commission.
If you have any queries regarding the status of a commission, please contact us.
Assets & Creatives
We prefer that affiliates utilise the creative assets available in the AWIN portal and that these assets are not altered.
Affiliates are also requested not to hardcode banners into their sites, so updates made to those available through Affiliate Window may take immediate effect. If your site requires that banners are hardcoded, please contact the account management team to obtain permission before putting this in place. This will allow us to contact you whenever updates are necessary.
If you wish to create article content and require additional assets, please contact our marketing who can help.
You can contact our team via marketing@harbourlifestyle.co.uk
Email Marketing
Affiliates are permitted to send solus emails to their databases. Your whole database members must have provided full consented and opted-in permission. For more information or guidance please contact us.
Should you require any bespoke or specific assets please contact our marketing team.
Social Media
Affiliates may feature Harbour Lifestyle on their social media platforms - branding restrictions and guidelines must be adhered to.
The Harbour Lifestyle name should not be used in any way to register accounts on social media or via any other channel. Affiliates must bear in mind that in order to comply with our brand guidelines, they must never speak ‘As’ if they are the brand, or ‘on behalf of the brand. They may only speak 'about' or 'promote' the brand or our products.
Reserved Rights:
Harbour Lifestyle reserve the right to change these Terms & Conditions any time without prior notice, however, we will endeavour to provide reasonable notice.
