| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | The commission is only paid on bookings and does not apply to any booking or holiday extras. |
| What reasons are commissions declined? |
| Order cancelled | | | If the booking is cancelled before their arrival date then the commission will not be paid. |
| Item was returned | | | |
| Customer failed credit check | | | If customer cannot pay for their booking in the set period then the booking will be cancelled. |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | Booking cancelled, booking declined by us or balance not paid causing us to cancel their booking.
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