Does the transaction value that commissions are paid on include VAT / sales tax? | | | |
Does the transaction value that commissions are paid on include delivery charges? | | | |
Does the transaction value that commissions are paid on include credit card fees? | | | |
Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
Are commissions not paid out on some products or product categories? | | | |
What reasons are commissions declined? |
Order cancelled | | | During our busy season (November - January) we see an increase in cancellations due to pre-orders or unusual delivery delays such as snow. These can take time to be delivered by publishers and customers can change their minds during the waiting period. |
Item was returned | | | |
Customer failed credit check | | | |
Breach of programme terms and conditions | | | |
Duplicate order | | | |
Item was out of stock | | | |
Other | | | |