Pay Per Click Terms
PPC Restrictions – No Brand Bidding
Craghoppers would like to inform its affiliates that it is restricting affiliates bidding on brand terms on all search engines. Any affiliates found to be bidding on brand terms will be removed from the program. Any commission made on these sales will not be paid by the merchant.
Affiliates are prohibited from using Brand with Generic Terms.
Please be aware that we carefully monitor paid for search on all competitive keywords and ask for your assistance in this process.
You cannot operate domains which contain trademarks for the sole purpose of driving traffic from Search Engines.
It is important to note that affiliates must not use the display URL of (http://www.craghoppers.com/) including any variation of this. Any affiliate using this display URL may be removed from the programme.
Affiliates may not use trademarks term as a subdomain in their URL e.g.
Commission and Transaction Queries
We aim to validate transactions every 60 days, after the returns period applicable to those transactions has ended. Our standard returns period is 30 days.
Transaction queries must be submitted within 60 days of the transaction date. We reserve the right to decline queries or claims submitted after this time-period.
We reserve the right to decline any sales that have not been tracked correctly. If a sale has not been tracked via any marketing source, we cannot verify it is a true affiliate sale.
We upload all promotional offers and coupon codes available for affiliate use into AWIN offers.
We reserve the right to decline any sales that have used a promo code that has not been uploaded into AWIN. For example; new customer offer codes, or exclusive codes that have not been assigned to you.
We encourage all interested sites to apply to our programme. Before you can participate in our affiliate programme, we need to approve your site. Our general guidelines for accepting affiliates on are:
- Website is relevant to our brand
- Look like a legitimate website
- Receives a good number of website visits
- Has a UK based audience. This is our programme for our UK website. If you are not directing a UK based audience to our UK website please look to applying to join our Awin programme for the relevant territory. We have an affiliate programme for IE, DE and US.
We decline all applications from the following publisher type who we no longer work with:
Onsite Customer Enquiries Phoneline
Would affiliates please be aware that there is currently an untracked customer enquiries phone-line, through which it is possible to place an order. However, should any instances of this ever occur, we undertake where possible to establish that if this lead is affiliate generated the sale will be rewarded in the normal way as an affiliate sale.
Affiliates must use their own website which can include trademarks in the sub folders of the display URL e.g.www.affiliatesite.com/craghoppers.com.