| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | Collectiviste absorb these costs, they will not be deducted from commissions. |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | Collectiviste absorb these costs, they will not be deducted from commissions. |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | |
| Item was out of stock | | | It is not possible to place orders for out of stock items on the website. However, for pre-orders commissions will be paid on standard terms after customer has received the item. |
| Other | | | |
