INTERPARCEL TERMS AND CONDITIONS
Affiliate Program Terms and Conditions – Interparcel
All affiliates that join the Interparcel affiliate program must ahere to all AWIN and Interparcel terms and conditions, as per your contract with the AWIN network. Any affiliate that is found to breach, or act otherwise in accordance with, the terms and conditions will be removed from the program and any due commission will be reviewed and possibly declined.
The content that publishers use to promote Interparcel must not be misaligned with the ethos and image of the Interparcel brand. If in doubt, contact us first.
Commission Approval
Only sales tracked directly through AWIN will be eligible for commission payable. These will be payable on a last click wins basis and must be attributable to the specific Affiliate Account ID. Please note that all sales must be validated and confirmed by Interparcel and only when payment has been received in full. Failure to adhere to all terms and conditions set out in our agreement may invalidate any commission claims.
The levels of commission available are:
- 5% commission to be awarded for NEW customer sale – excluding VAT charges
- 1% commission to be awarded for EXISTING customer sales – excluding VAT charges
Cancellation – Commission or Cashback
Claims for cashback or commission will not be paid if:
- Any order is cancelled before validation could take place
- An order is void due to a chargeback via the card payment provider
- Any order is thought to be fraudulent
- If a publisher is found to have breached any of the Interparcel or AWIN terms and conditions or policies
Your Website
It is the affiliates responsibility to ensure that their website does not contain any of the following:
- Any content which could be deemed to be unlawful, illegal, negligent, harassing or any questionable content which could infringe the rights of any other person or business
- Any information which could be inaccurate, misleading or false in regards to Interparcel, or any of our courier partners or companies which we have a relationship with.
Email Marketing
Please contact Interparcel via the designated contact if you are interested in becoming an email marketing affiliate.
Reward, Cashback and Incentive
Interparcel are currently only allowing the use of cashback, reward or incentive sites on a case by case / individual basis. A definition of such would be where a consumer receives an incentive to use a service in return for cash, points or other reward. If you would like to apply to join the Interparcel program for the purposes of using cashback or other incentives, then please contact us to discuss your site and proposals.
Voucher Codes
Affiliates are only permitted to use voucher codes that have been individually, and specifically, created and assigned to them. An exception to this is where a public discount code has been issued across the AWIN program. If a voucher code that has been assigned to a specific affiliate is used by another (unauthorized) affiliate, then the commission for the unauthorized affiliate will subsequently be withheld. The use of a code that hasn’t been given to affiliates will result in commission being withheld and not paid. Examples of this could be where a code has been promoted on the Interparcel website, email marketing or social channels. The use of more than one code will not be allowed. Cashback and a voucher code cannot be used in conjunction with each other and will result in the claim being declined.
PPC (Pay Per Click) / Keyword Activity
Affiliates must not engage in paid or sponsored search activity that involves bidding or or competing with Interparcel on any search in respect of the world “Interparcel”. This rule also applies to any phrase or other targeting which include the word “Interparcel” or any variation included in an attempt to contravene this rule. This includes the shortening of, or targeting of incorrectly or misspelled variations of “Interparcel”. This clause also applies to any brand name or company or website operated by Interparcel.com. Search engines include, but are not limited to, Google, Bing (aka MSN), Yahoo or any other pay per click service, provider or entity.
Creative and Branding
Interparcel Brand Guidelines and creative files are available to download in the Documents section in AWIN. Affiliates must ensure that they are using the most recent version of Interparcel branding and creatives, which will be supplied through the AWIN portal. This ensures consistency in branding for Interparcel, and also ensures that the prices and services being promoted are current and correct. If an affiliate believes that they are using an outdated creative or branding element(s), or would like to request additional elements, then they must contact us immediately.
Interparcel will regularly carry out audits of all affiliates to sure that program terms (including latest creatives) are being adhered to. If an affiliate is found to be using outdated, incorrect, or unapproved creatives, then a full audit will be carried out. Interparcel reserves the right to pause the affiliate account until the conclusion of the full audit.
Many thanks
Interparcel.com
affiliate@interparcel.com
