Commissions are paid on completed orders once they ship from our warehouse and are calculated on the full value of the order, excluding the delivery charge. Please note that commissions will not be paid on orders from customers with managed accounts. For full information please see the Transaction terms section.
Third Party Transaction Queries
Affiliates/Customers have a period of 90 days from the transaction date to query any Third-Party payment of commission, incentive, voucher, gift card and gift/credit with purchase (applies to orders which are tracked) or a period of 90 days from the validation date for orders which are untracked or managed through 3rd party systems or directly by BT.
If you have any questions please contact uk-btshop@awin.com