| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | Coffee is 0% VAT product so no VAT on coffee products. Non-coffee products have VAT. |
| Does the transaction value that commissions are paid on include delivery charges? | | | Shipping charges include VAT at 20% |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | Commission is only paid out on products within the COFFEE category |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | |
