Publishers
Affiliates are only permitted to advertise the offers they receive in newsletters and/or the ones included on The Hub. Offers that have been agreed directly with the affiliate from the network or Sky should take precedence over the other offers in the newsletter or The Hub.
Affiliates must raise any queries over missing tenancies, bonuses or transactions with Awin and/or Sky within 90 days of the transaction date or start of the tenancy period. Any queries raised after this time will not be paid.
Sky allow the below promotional types of affiliates on the programme
- Cashback
- Voucher
- TBC
Lead Generation and Data Collection
Lead Generation and Data Collection Affiliates are not allowed to use the Sky brand to collect lead or information on customers unless they obtain prior written approval from Sky. If Affiliates are expressly authorised to process personal data on behalf of Sky, they must comply with Sky’s Personal Data requirements.
Paid Search
Only a small closed group of invite only affiliates are permitted to bid, and earn commission, on Sky brand terms. Please get in touch with the account management team if you would like your proposal to be considered.
- Affiliates should not bid on hybrid brand + generic terms.
- Affiliates should not bid on misspelling and variations of the brand term.
Deeplinking
Affiliates are only permitted to use the links provided by Sky or the network. If a publisher is interested in pushing an offer that is not provided specifically for affiliates, they will need to request this via the network. Sky and Awin will then decide if the affiliate is allowed to promote the offer or not. Affiliates are not permitted to create their own deeplinks.
Validations
Digital TV orders or TV upgrade products (including Sky Sports and Sky Cinema) that are not activated within 90 days of purchase will be declined. Digital TV orders that are activated after 90 days since the date of purchase will be declined also.
Standalone Broadband, Fibre and Talk orders or upgrades that are not activated within 90 days of purchase will be declined. Standalone Broadband orders activated after 90 days since the date of purchase will be declined also.
Sky Mobile handset and SIM Only orders or upgrades that are not activated within 90 days of purchase will be declined Sky Mobile handset and SIM Only orders activated after 90 days since the date of purchase will be declined also.
Sales may be declined because of the following reasons (not limited to):
- Payment details not authorised
- Broadband/telephone issue (i.e. broadband not available)
- Active account already at address
- Previous account issues
- Payment failure
- Incorrect address/details provided
- Installation Issues (i.e. date not available)
- Unauthorised use of discount codes
Ramifications
Any affiliate found in breach of these rules will be immediately suspended until the breach is investigated. Should activity deliberately be proven to be in violation of these rules, then Sky has the right to immediate termination and the Affiliate will be immediately ejected from the programme, with no payment of commissions for transactions completed during the time of the breach.
