| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | A VAT charge of 20% is included in the price of the service unless the customer provides information which entitles them to exemption, such as their place of enjoyment of the service. |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | Commission is not paid on the sale of domain names. |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | |
