| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | No commission paid on top-up vouchers |
| What reasons are commissions declined? |
| Order cancelled |  |  | If order is cancelled then no commission is paid |
| Item was returned |  |  | If order is returned ethen no commission is paid |
| Customer failed credit check |  |  | If customer failed credit check then no commission is paid |
| Breach of programme terms and conditions |  |  | If breach of terms then no commission is paid |
| Duplicate order |  |  | If order is duplicated then no commission is paid |
| Item was out of stock |  |  | If item is out of stock then no commission is paid |
| Other |  |  | As per the terms and conditions. |