App Tracking
Just Eat offers tracking for both app downloads and app orders. However, this is only possible for selected publishers. App tracking is only available to publishers who do not use voucher codes. Voucher code publishers are restricted to mobile web only.
This is what the click user flow looks like:
- Person clicks the affiliate link from their mobile phone but does not have an App> App Store
- Person clicks the affiliate link from the web browser website
- Person clicks the affiliate link from his mobile phone and already has the app> Just Eat app
Cookie banner
Since obtaining permission to place certain cookies is legally required for every website according to the GDPR, visitors are now actively asked for permission when visiting the website. This means that visitors must give permission before our marketing cookies can be placed.
Cookie Cart Freeze
Just Eat operates a cart cookie freeze which blocks AWIN tracking in rare instances where customers have started the check-out process but then return via voucher partners in a short time frame. This comes into effect at the checkout page and is only applicable for voucher code publishers.
Restrictions/Conditions
- Blackbox/blind traffic is not allowed without permission from Just Eat
- Use of the Just Eat brand/logo in PR/media communications is not permitted without the consent of Just Eat.
- It is not allowed to frame the website of Just Eat without permission.
- Loyalty programs, cashback. discount code and review publishers may only promote Just Eat with the permission of Just Eat. We only work with a limited number of publishers from these categories.
- Publishers may only communicate actions that are communicated by Just Eat. It is not allowed to publish discount codes / promotions without the permission of Just Eat. If no permission has been given for the use of a discount code and/or promotion, the transactions may be rejected and exclusion from the program may follow.
- Direct linking, typosquatting, cookie dropping, deception and other illegal traffic generation and forwarding are prohibited and may result in exclusion from the program.
- Affiliates are prohibited to bid on branded terms and mis-spellings within search engines, they should proactively exclude such terms via negative keyword lists. The use of branded terms in domains or direct linking to our domain is also prohibited. Any breaches will result in commissions and partnerships being cancelled.
- Restaurants are excluded from participation in this affiliate program
- It is not allowed to advertise / purchase in search engines on the brand name Just Eat , misspellings thereof or word combinations.
- It is not allowed to include the name Just Eat, combinations and/or misspellings thereof in the ad title or ad text.
- If you advertise in search engines, you may not be visible on the brand name Just Eat, combinations and/or misspellings thereof.
- The brand name Just Eat should be widely excluded.
- The brand name Just Eat or other misspellings may not be used as a subdomain. This is also not allowed in the display URL of advertisements.
- It is not allowed to link advertisements directly to Just Eat from the search engine without any permission
- Advertising on (e.g facebook marketplace) or similar platforms by means of advertisements is not allowed without permission.
Final
Violation of these rules may mean that all sales will be cancelled and access to the Just Eat program will be denied. Just Eat reserves the right to change these terms and conditions at any time.
Just Eat strives to set up a collaboration that leads to great satisfaction and added value for both parties. We are certainly open to possible ideas and improvements. Feel free to contact Lucijana.sutalo@justeatJust Eat.com and to stefanie.nowack@awin.com share your thoughts.
Advertising standards and related requirements may apply.
